ITIL V3 Foundation Certificate

Sheridan College partners with hp Hewlett Packard - leaders in ITSM training

In this very fast paced global world more and more employers are hiring individuals with credentials. This is an opportunity to fast track your career in the IT Service Management field and take skills to an International Best Practice Level.

Sheridan College in partnership with (hp) Hewlett Packard world renown computer company are proud to present ITIL V3 Foundation Certificate training. This comprehensive ITSM curriculum covers all aspects of ITIL V3 training and certification. This 3 day course introduces the concepts of IT Service Management (ITSM) based on Version 3 of the IT Infrastructure Library (ITIL). It describes the IT Service Management Lifecycle and provides a set of specialized organizational capabilities for providing value to customers in the form of services.

Benefits to you:

• Progress your International IT Career; Join thousands of IT Leaders worldwide who are ITIL V3 certified.
• Learn to use the ITIL Service Lifecycle Methodology and how to integrate them in your workplace.
• Prepare yourself to write the ITIL V3 Foundation Examination in just 3 convenient days of study.
• Successful completion of the ITIL V3 Foundation Certificate program allows you to qualify for ITIL V3 Intermediate Certification training.
• Best of all you will write the Foundation Exam on Day 3 of the Program
• Cost of your course includes one sitting of the Foundation exam. A passing grade of 65% is required to receive Foundation Certification.

 Who Should Attend:

• All IT staff, system and network administrators
• Business and Systems Analysts
• CIOs and Service Department Managers
• Senior technical and operational staff
• IT Managers, professionals and consultants
• Executives and key stakeholders
• IT customers
• Project Managers involved in IT Services

Curriculum