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  COMM10074
COMM10074 COMM10074 - Customer Service Skills

Project a professional and caring manner when communicating with customers by developing an awareness of customer needs and employing effective listening skills. Examine customer service skills or "soft skills" through the use of practical case studies and role playing.


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Term : Winter 2014
Location : Davis Campus (Brampton)
Sessions : 12
Days : Thu : 06:30 PM to 10:00 PM
StartDate : Jan 16
ClsNbr : 21633
The price is $296.96 0*
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*The number of seats available is accurate at the page load time. By the time you click Add to shopping cart, the number of seats might change.